We're confident that you'll love your purchase, but we understand that things don't always work out. No need to worry, our return process is simple!
We will happily accept returns for unworn jewelry with original packaging within 14 days of the delivery confirmation date. After 14 days, we reserve the right to refuse a refund or exchange. Once we receive the returned item, we will issue a full refund of the purchase price. We will not refund shipping charges.
We cannot accept returns or exchanges on engraved pieces, earrings, and sale item due to the nature of the items.
If you are returning an item from outside of Canada, you must declare that the parcel is a return on your customs declaration. If any duties or taxes are incurred for the returned parcels, the amount will be deducted from your refund.
We will happily accept exchanges for unworn jewelry with original packaging within 14 days of the delivery confirmation date. If you would like to exchange your item for a different size or style, please contact us.